Privacy Notice

Receipt Converter Shop ("we", "us", or "our") operates Receipt Converter. This Privacy Notice explains how we collect, use, and protect your personal data when you use our website and services.

1. Data Controller

Receipt Converter Shop is the data controller for the personal data described in this notice. If you have questions about how we handle your data, please contact us at support@receiptconverter.shop.

2. What We Collect

We collect the following categories of personal data:

• Account data: name, email address, and password hash when you register or sign in.
• Receipt images and data: photos or PDFs you upload, plus the extracted text and structured data (merchant, items, totals, VAT).
• Usage data: how you interact with the service, feature usage, and performance metrics.
• Device and log data: IP address, browser type, operating system, and timestamps.
• Support data: messages and correspondence when you contact us.

3. How We Use Your Data

We use your personal data for the following purposes:

• Providing the service: creating and managing your account, processing receipts, and generating exports.
• Security and fraud prevention: detecting abuse, unauthorized access, and protecting our infrastructure.
• Product improvement: analyzing usage patterns to improve accuracy and features.
• Customer support: responding to your questions and resolving issues.
• Marketing: sending product updates and offers, only with your consent or where permitted by law.

4. Legal Basis

We process your data based on:

• Contract performance: to provide the service you signed up for.
• Legitimate interests: security, fraud prevention, and product improvement.
• Consent: for marketing communications and non-essential cookies.
• Legal obligation: where required by applicable law.

5. Who We Share Data With

We do not sell your personal data. We share it only with:

• Service providers: hosting, analytics, and support tooling providers who process data on our behalf under strict confidentiality agreements.
• Merchant of Record: Paddle.com handles payments, subscription management, tax compliance, and invoicing on our behalf.
• Professional advisers: legal and accounting professionals, when necessary.
• Authorities: when required by law or to protect our rights.

6. Data Retention

We keep your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymize your data within 90 days, except where longer retention is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data. You may also object to certain processing or withdraw consent. To exercise these rights, contact us at support@receiptconverter.shop.

8. Security

We use industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

We use essential cookies to keep you signed in and maintain your session. We may use analytics cookies to understand how visitors use the site. You can manage cookie preferences through your browser settings.

10. International Transfers

Your data may be processed in countries outside your own, including the Philippines and the United States. Where required, we use appropriate safeguards such as standard contractual clauses to protect your data.

11. Contact

For privacy-related questions, contact us at support@receiptconverter.shop.